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Level 3
March 7, 2023
Question

Proseries Professional Prior Years

  • March 7, 2023
  • 5 replies
  • 33 views

Does anyone know where I can find the download for tax years 2019 through 2021? I found the article for prior year downloads with instructions on how to download prior years. However, the dropdown on my account dashboard contains 2006-2018 & 2022. I currently have 2022. I need the years that aren't in the dropdown and I can't seem to find any information on how to access those years.

This topic has been closed for replies.

5 replies

Just-Lisa-Now-
Intuit Community Champion
March 7, 2023

You'll need to call support to get those included in your Online account for download.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
taxfaksAuthor
Level 3
March 8, 2023

I contacted them first and they said there wasn’t any information on a solution for downloading those years. She gave me the link to the community to see if anyone else may know.

Level 8
March 8, 2023

Does your my proseries site have a search box?

taxfaksAuthor
Level 3
March 8, 2023

Yes, support had me try searching but no luck.

Level 8
March 8, 2023
Level 8
March 8, 2023

I believe the reason you aren't seeing them is because you have to pay for those years.  Those years are still open years.

taxfaksAuthor
Level 3
March 8, 2023

I thought the same. However, I can’t even find at least one of the years 2019-2021 to pay for.

Level 8
March 9, 2023

You haven't said whether those were years you had purchased.

taxfaksAuthor
Level 3
March 9, 2023

I purchased ProSeries 2022 last month. I wanted to see if I could find the free downloads for TY 2019-2021 or at best find it to purchase for one if those years. I haven’t been able to do either.

When i purchased ProConnect last year it had a dropdown within the software that allowed you to choose a prior tax year, but i didn’t like the format of ProConnect. I thought ProSeries would have that same feature, but it doesn’t. 
I even went to my dashboard like one of the community links said, but that dropdown for prior years has every year that I’m not looking for.

IRonMaN
Level 15
March 9, 2023

If the right year doesn’t show up, nobody here can help.  You need to try and find a competent support person to help you.

Slava Ukraini!
Level 2
May 1, 2023

I have the exact same question. I am hoping I will not need to purchase 2020 as I have only one or two clients that have not already filed 2020.  If you find a solution that works, please let us know!  

Skylane
Intuit Community Champion
May 1, 2023

Ask support if you can get access on a pay per return basis

If at first you don’t succeed…..find a workaround