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T
Tax Explorer
Level 5
April 23, 2025
Question

ProSeries Not Responding after Login

  • April 23, 2025
  • 2 replies
  • 7 views

UPDATE: So after a while, the ProSeries is able to open but it takes a long time for it open. Normally, it opens relatively quickly after login. If anyone knows what the issue might be and how to resolve it, please let me know. 

 

Hi,

Does anyone know how to resolve the issue where the ProSeries does not respond after login? I attached an image of the issue.

This topic has been closed for replies.

2 replies

PATAX
PATAX
Level 12
April 23, 2025

This happens once in a while - I just close it and then try again - and it works for me.

    T
    Tax ExplorerAuthor
    Level 5
    April 23, 2025

    Hopefully, it works for me too.

      Just-Lisa-Now-
      Just-Lisa-Now-Intuit Community Champion
      Intuit Community Champion
      April 23, 2025

      Do you have any other software running in the background, like a cloud backup or another Intuit product? 

      PS is a resource hog, I make sure nothing else is running when I start up PS.

      ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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