Proseries eSignature Question

Forum|Forum|3 years ago
January 3, 2023
1 reply
19 views

I have not used eSignature in the past but after attending some of the online webinars I decided to try it this year, at least for the clients who are physically further away. I noticed when I loaded my 2022 software this year, there were the 5 free signatures to use. So since I have about 15 clients who live in other cities, I bought 10 eSignatures after one of the Intuit training sessions. When January 1st rolled around the 10 new eSignatures that I bought showed as available but the 5 "free" signatures were gone. Why did I lose the free eSignatures because I bought 10? Just wondering.

Danny Gammon

This topic has been closed for replies.

B

Brian_Christian

Level 5

Hello @gammoncs

Sorry to say but the 5 trial esigs expire at the end of the year.

G

gammoncsAuthor

Level 4

Hmm. So they give you five that expire before you have any tax documents to use them on. I really thought that last year the 5 free ones sat there all year. Oh well. I will just try eSignature with 10 clients this year.

Thanks for the response.

Danny

GodFather

Intuit Community Champion

Reach out to Intuit and explain your situation. Maybe they extend a courtesy. While it probably won't happen, it's worth the call. Good luck.

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