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R
Rick1725
Level 4
January 23, 2025
Question

ProSeries crashes when printing Preparer Copy

  • January 23, 2025
  • 1 reply
  • 9 views

2024 Program crashes every time I try to print Preparer Copy.

Note: The Client Copy prints fine - no crash.

Anyone else get this? thanks very much

This topic has been closed for replies.

1 reply

R
Rick1725Author
Level 4
January 23, 2025

Now the program crashes every time I try to print anything. PDF too.

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
January 23, 2025

Close Proseries and go to your Windows Programs/Apps menu and scroll down to Proseries 2024 and run the REPAIR UPDATES option. 

Maybe the update yesterday/this morning didnt install properly...or maybe it had a terrible glitch that rode along with it, repair updates and see if that helps or not.  If it is a glitch, we'll see many more complaints in here this morning.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    R
    Rick1725Author
    Level 4
    January 24, 2025

    Tried twice - no difference. But thanks for the suggestion. Anyone else having this problem?

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