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K
kh4
Level 1
September 12, 2025
Question

Proseries and Canopy

  • September 12, 2025
  • 1 reply
  • 4 views

I'm having issues printing from ProSeries to Canopy assistant. Pro series is sending two pdf files instead of one, has anyone had this issue before? 

1 reply

dascpa
dascpa
Level 11
September 12, 2025

I don't use Canopy but use SmartVault. Make sure you're only printing either the Filing Copy, the client Copy or the Preparer Copy.  If more than one checked, multiple files will be sent.

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