ProSeries '22 Crashes When Printing Large Return to PDF

Forum|Forum|3 years ago
February 7, 2023
4 replies
39 views

I have several Form 1065s created with basically the same information/forms in use for each. The only significant difference is the number of partners. When trying to print our larger returns to PDF, ProSeries completely crashes. The smaller returns work as expected. Anyone else experiencing this and/or found a resolution?

ProSeries Professional

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IRonMaN

Level 15

Out of curiosity, If you print the federal separately from the state, does it still crash? Just wondering if that gives you enough room or if the clown car is still too crowded to work.

Slava Ukraini!

M

Mindy46Author

Level 3

Crashes without the state forms. I've even tried printing a very limited selection of forms, and it still crashes.

IRonMaN

Level 15

Sorry, I don't have any answers for you. You could try the repair updates feature or try the new tool hub. If that doesn't work, unfortunately you may want to call support.

Slava Ukraini!

IRonMaN

Level 15

I just thought of one more thing. Try going into your print options and select general printing. Try going down to advanced options and see if you get get it to fly by selecting "print as graphic" or "print as image".

Slava Ukraini!

dascpa

Level 11

A few years ago someone mentioned that their system did not have enough RAM to handle a large tax return. Never heard a reply if that was the accepted solution.