Proseries 2025 will not launch

Forum|Forum|7 months ago
November 12, 2025
3 replies
13 views

I have installed Proseries and sign in. It won't launch. I have tried uninstalling it and re-installing it, and tried a few other things. Windows 11. I have been using Proseries for years.

ProSeries Professional

sjrcpa

Level 15

Does this help?

Answered: Installed Proseries 2025 today on a Windows 11 virtual machine and freezes upon opening - Intuit Accountants Community

The more I know the more I don’t know.

Skylane

Intuit Community Champion

I installed it on 2 standalone win 11 workstations and it seems to be working ok…. Well at least ok enough for me 2 update my standard letters, directories, and defaults…. See y’all in February or March when they release a working copy

If at first you don’t succeed…..find a workaround

A

Angie74

Level 2

the same thing is happening to me, did you find the solution.

Angelica

dascpa

Level 11

I posted this two weeks ago.

One of my clients that was in my offce suggested I rename a Chromium Embedded Framework cache (Cefsharp) for protax25 to protax25-old. Restart the computer and let ProSeries recreate this folder. It did. And it worked.

My totally basic understanding is that the Chrome browser doesn’t clear this cache when you empty history, cookies, etc.

For you techies: you have to change to show hidden folders first and then go to: C:\Users\Owner\AppData\Local\Intuit\Common\CefSharpBrowserCaches

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