Question
ProSeries 2025 Migration Tool consistently fails restoring valid .psbk backup
Environment
- ProSeries Professional 2025
- Version 2025.13.11
- Windows 11
- Default installation path (
C:\ProWin25) - Fresh installation
Please escalate this case to Level 2 Technical Support.
The backup file is recognized correctly and restore begins normally, but the restore engine consistently fails before completion.
Please advise:
- Is there a diagnostic log for Migration Tool?
- Is there an internal recovery utility for .psbk files?
- Is this a known issue with Migration Tool?
- Can the restore engine identify which component inside the .psbk archive is causing the failure?
