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tccpg289
Level 5
May 21, 2025
Question

ProSeries 2023 Sign In Screen Not Loading

  • May 21, 2025
  • 1 reply
  • 6 views

I am attempting to log in to ProSeries 2023 on Windows 11, and the sign in screen simply keeps spinning.

It doesn't happen for other years.

At the moment, I cannot log in to the software to review / complete returns.

This topic has been closed for replies.

1 reply

Jim-from-Ohio
Jim-from-OhioIntuit Community Champion
Intuit Community Champion
May 21, 2025

first line of defense.. task manager >  close the program there..

then try again.. after that, restart computer

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