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M
MeghanLau
Level 2
March 21, 2025
Question

ProSeries 2022

  • March 21, 2025
  • 3 replies
  • 15 views

I'm trying to access my ProSeries 2022 tax file that has recently been rolled over from 2021 but it's locked. Not password protected, but locked. How can I access the file? Thanks.

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3 replies

IRonMaN
IRonMaN
Level 15
March 21, 2025

First step at problems - try rebooting your computer.

Slava Ukraini!
    Just-Lisa-Now-
    Just-Lisa-Now-Intuit Community Champion
    Intuit Community Champion
    March 21, 2025

    does it say Locked by another user?

    This file is currently locked by another user error opening or saving clients in ProSeries

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
      M
      MeghanLauAuthor
      Level 2
      March 25, 2025

      Couldn't get in the file. Had to delete and transfer the 2021 file again.

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