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R
ron cephas
Level 1
February 27, 2026
Question

Program crashes after you print a return

  • February 27, 2026
  • 3 replies
  • 21 views

Software crashes after you print a tax return.  Have to restart the software everytime

3 replies

BobKamman
BobKamman
Level 15
February 27, 2026

That just happened to me, and it didn't save the changes I made before trying to print.  But then the next return printed without problems.  

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
February 27, 2026

Since this is happening over and over, I would suggest to close Proseries and run REPAIR UPDATES from the Windows programs menu   This is  screen shot for 2024 but 2025 has the same option

 

 

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    Skylane
    SkylaneIntuit Community Champion
    Intuit Community Champion
    February 27, 2026

    If you’re printing to a device try printing to file/pdf, then printing the pdf.  I’d definitely try @Just-Lisa-Now- suggestion 

    If at first you don’t succeed…..find a workaround
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