Pro Series Professional for 2024 and 2025 do NOT open
On phone with help desk for 3 hours and no resolution! Updated the .NET issue (indicated by repair program), uninstalled and reinstalled the 2024 and 2025 versions and still no help/resolution. It appears that the update that was sent out/installed between 1-22-26 and 1-27-26 caused a crash within the operating system of the PRO Series. Last date of correct operation was 1--22-26 with a Partnership return and the system would NOT start on 1-27-26. Updated and verified current system (HP Envy) with all appropriate available updates for Windows 11, etc. This is a stand alone product and the only suggestion was to contact my IT department. Done and Done. I think the culprit is within the update(s) that occurred on 1-27-26. Please advise!
