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Level 2
March 6, 2023
Solved

Pro Series account lockout

  • March 6, 2023
  • 2 replies
  • 15 views

I have a number of Intuit accounts - I have been locked out of my Pro Series account and can't find a way back in or a way to get to a person to help me at Pro Series.  Can someone offer a suggestion?

 

Walter

This topic has been closed for replies.
Best answer by Just-Lisa-Now-

Calling support is your only option here.  Nobody in this group can access your account to assist with this.

2 replies

Just-Lisa-Now-
Intuit Community Champion
March 6, 2023

Calling support is your only option here.  Nobody in this group can access your account to assist with this.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 2
March 6, 2023

I understand that I need to call support.  Unfortunately, the number they list as support takes me to specific tax issues.   I guess I'll just keep searching.

Just-Lisa-Now-
Intuit Community Champion
March 6, 2023
itonewbie
Level 15
March 6, 2023

Happened to me once.  Called Support and they had my access restored in no time.  They only just need to verify your identity.

---------------------------------------------------------------------------------Still an AllStar