Skip to main content
Level 3
January 30, 2025
Question

Printing Error ProSeries 2024 Basic

  • January 30, 2025
  • 1 reply
  • 8 views

I'm getting an error when I try to print an individual tax return.  Error message says "Printer could not print selected form(s).  I've tried printing a single form of the required ones to print and still get that error.  However, I was able to print a comparison report...Anyone know what the solution is?

Thanks!

This topic has been closed for replies.

1 reply

Just-Lisa-Now-
Intuit Community Champion
January 31, 2025

I dont use Basic, but does it have a Printer Options setting area where you choose the printer for things to go to?  You sure thats set to the correct printer?

I have a copy of Basic for 2022, its got a Print Test Page option under File, does 2024 have that?  Does it print a test page?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪