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E
ELS VA
Level 4
February 4, 2026
Question

Printing Crashes

  • February 4, 2026
  • 1 reply
  • 3 views

My programs crashes when I try to select print forms. Anyone else having print crash problems? I have a new printer and new computer so not a hardware issue.

1 reply

shf1957
shf1957
Level 6
February 4, 2026

Hi, Yes I did yesterday with both a new comp and new HP laser printer.... It had lost connectivity.  Best to go into your control panel and click on devices and printers.. open up that printer icon and cancel any items waiting to be printing..... once gone.... close it and turn off your printer and close down your computer and do a fresh restart... should solve your issue.  Hope this helps!

    E
    ELS VAAuthor
    Level 4
    February 4, 2026

    Thanks. That is what I have been doing. And I have a new HP laser and new HP computer as well.

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