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L
loricraver
Level 2
March 4, 2023
Question

Printing 1040

  • March 4, 2023
  • 4 replies
  • 15 views

I purchased ProSeries Individual Complete.  When I tried to print a 1040 it asked to add to my PPR account.  This should be unlimited for Individual returns, shouldn't it?

This topic has been closed for replies.

4 replies

Camp1040
Camp1040
Level 10
March 4, 2023

Sounds like it should, but you have to call customer service to find out why. When you are in homebase be sure to click on the informantion tab in the navigation bar to be sure your product is licensed.

    T
    TaxGuyBill
    Level 15
    March 4, 2023

    I would first try going to the "Tools" on the menu bar, then "License Product".  If that doesn't work, then as Camp said, you may need to call Intuit.

     

      J
      JOFIIntuit Community Champion
      Intuit Community Champion
      March 5, 2023

      Is it possible you are paying for a state tax return?  This may not be related to your 1040 return.

        L
        loricraverAuthor
        Level 2
        March 6, 2023

        Thank you everyone.  I did get the issue resolved.

        Camp1040
        Camp1040
        Level 10
        March 6, 2023

        and?

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