PPR NEEDS TO BE FIXED --- NOW!!!

Forum|Forum|3 years ago
March 7, 2023
1 reply
10 views

The PPR ONLINE method is continually locking up PROSERIES!! -- I've updated the software / I've tried Manual thru the website with codes. If you do one update with the code -- you get a number and then try again and don't get a NEW number for the next return 1120S's and 1065's are DUE 3/15/23 --- NEED TO BE ABLE TO PRINT THEM!!!!!!!....How do we kick this issue up to PROSERIES support priority?? I tried calling the phone number when you do manual PPR and it just gets me into a loop with no numbers.

ProSeries Professional

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Just-Lisa-Now-

Intuit Community Champion

You cant make payment through your Intuit Online account, instead of the program? Maybe pay ahead for a few at a time, so you dont have to do it constantly.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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pacfanabAuthor

Level 3

My PPR balance should already be higher than needed as I've been charged twice for a couple of returns just to get some printed. The problem is when you manually increase your PPR you are supposed to get a unique code for each printed return. I keep getting the same code returned....and then when you enter that code - it says "code has already been used"

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pacfanabAuthor

Level 3

And I have been increasing my balance online - thru the website

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