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shf1957
Level 6
January 27, 2026
Solved

Please why can't I print the logs or the proof of efliling for each client?

  • January 27, 2026
  • 2 replies
  • 16 views

Please show/tell me where in printer options can I set it so after I efile a return I can print confirmation that it was efiled.  ( there is a spot to click to print but nothing happens... and also if i go to the efile log.. and hit print.. same thing  nothing)   I have good reasoning to do this.. even though I have done it in the past for years for each of my clients.  There was a big tax busn in a local town south of me that completed clients returns, took their money and NEVER submitted them.. the people were told that their refunds were running late when they asked that company.. due to lack of staffing and supposedly the irs workers were mainly remote... (LIES)..then they packed up and closed their office around the first of April and left the clients hanging.... when they were close to being caught up with... they printed and mailed in the returns with out signatures ofcourse and the clients received them back from the IRS as unsigned...etc.. etc..   I make my clients feel secure by leaving my office with verification that it's all been completed...and want to remain doing that.  So please tell me what's up with this... i looked and NO WHERE does it state you can add the log to printing etc....

Best answer by IRonMaN

No.  Go to the e-file accepted homebase.  Click on the e-file tab at the top of the screen.  Then click on electronic filing and select electronic filing reports

2 replies

Just-Lisa-Now-
Intuit Community Champion
January 27, 2026

The Form 9325 in the 1040 shows acceptance, Ive never tried to print any type of logs. 

You can print the 9325 in bulk if needed, but I include it in everyone's final copy of the return..

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
IRonMaN
Level 15
January 27, 2026

When a return has been accepted, I print an e-file history report (covers both the federal and state) and throw it in the client's file along with the signed 8879.

Slava Ukraini!
shf1957
shf1957Author
Level 6
January 27, 2026

Is that e-file history report the box that opens up right after you efile the clienrt... showing the federal and the state has been transmitted and received successfully?    IF so that's what won't print.

IRonMaN
IRonMaNAnswer
Level 15
January 27, 2026

No.  Go to the e-file accepted homebase.  Click on the e-file tab at the top of the screen.  Then click on electronic filing and select electronic filing reports

Slava Ukraini!