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Level 2
March 18, 2022
Question

Pay per return

  • March 18, 2022
  • 3 replies
  • 18 views

Every time that I pay to authorize a return, I now have to enter, not only my credit card number, but also my address. I don't have an option to use any payment method that is saved in my Intuit account. I am the only user and the only admin of the the software. Does anyone know what I'm doing wrong?

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3 replies

Just-Lisa-Now-
Intuit Community Champion
March 18, 2022
This new system they started had some old Cc that I didnt even recognize as well as my current card, but teh current card had my ex employers old home address with it? No clue how that got mixed in. Looks like it may still be a work in progress or something, I wouldnt call it an improvement at this point.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 3
March 18, 2022

Hi @sl1900 

When entering your card, do you see the "Save to your company account (Admin Only)" checkbox near the bottom of the page? If so, please check the box and you will be able to select this card on your next purchase.

Level 3
March 21, 2022

I did that, it doesn't work, so it's now much more time consuming and inconvenient to increase your account balance.

Level 8
May 1, 2022

The last few I authorized payment for only required my CC code #.