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Jim-from-Ohio
Intuit Community Champion
January 7, 2026
Question

Opening program

  • January 7, 2026
  • 3 replies
  • 10 views

Anyone getting a message how the program cannot open (the action cannot be completed because the underlying service is taking longer to respond) .. already did a fresh restart and still getting message.. 

3 replies

Intuit Community Champion
January 7, 2026

Jim, try turning your computer completly off (not a restart) Worked for me.

Jim-from-Ohio
Intuit Community Champion
January 7, 2026

thanks!  did you see business returns open up 01.13.26... ProSeries on 01.15.26 though.. I have some already to efile

Level 5
January 7, 2026

This message appear when I start the program and when I transfer 1st client. We have to wait a few munities for the software start working. I just guess because this year they add more AD to the software that cause the error!

PATAX
Level 12
January 9, 2026

Jim, that happens once in awhile. Just wait a little bit and then it should be OK.

Level 5
January 9, 2026

Jim,

Uninstalled Microsoft OneDrive & Microsoft Teams and it worked perfect for me!

Best,