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Andy P
Level 1
March 14, 2025
Question

Online Credentials

  • March 14, 2025
  • 1 reply
  • 13 views

Folks:  needed to re-install ProSeries Basic on my new computer.  When I tried to open 2021, I receive the following message:  "Unable to Validate your online credentials"   When I hit "What's this??", it automatically takes me to the Community Page.   HELP!!!!

Andy P

 

 

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1 reply

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
March 14, 2025

"Unable to validate online credentials" error when signing into ProSeries

see if this helps

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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