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Level 2
February 18, 2025
Question

Ohio School District Summary not printing in the client letter

  • February 18, 2025
  • 1 reply
  • 3 views

Anyone else having issues with the Ohio School District summary not printing in the Client letter in the 2024 software?

The school district code paragraph is in the coded letter as it should be.  When I realized it wasn't printing, I removed it, saved it, added it back and saved it again.  I don't know what the issue is.

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1 reply

Accountant-Man
Level 13
February 19, 2025

This is a pain but you can save this one as a "Custom Client" letter, then alter the form and save it. Just find the coding and delete the trigger for the OH SD section. 

Triggers are usually shown with [  ], like [@OHISD100].

Remove this trigger and the rest of the paragraph should print:

Summary of <@OHISDFormNm> Information:

You probably need to remove more triggers, too.

 

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