Ohio client letter trigger codes in TY2025 not working correctly
In 2025 ProSeries Professional, two “XXX” trigger codes are not operating correctly (and in the same manner as prior years) when pulling from the Ohio individual return. These two trigger codes, however, appear to be operating correctly with respect to various other states.
The two trigger codes that are operating unexpectedly and incorrectly when pulling from the 2025 Ohio return are:
[@XXXDueWPen]
[@XXXEFDwP]
My understanding of the above two codes is that when a balance is due in the Ohio return and the client is paying by check, only one of the above two codes should trigger a “yes” based on whether the return is setup for e-filing or paper filing. However, currently both of the above codes trigger a “yes” regardless of whether the return is set up for e-filing or paper filing.
This is causing duplicate amounts to show up in the standard client letter and causing other issues with the standard letter, as our firm has customized it.
To ProSeries support - I submitted a calculation challenge regarding this and did not hear back. Would you please look into and correct these trigger codes as mapped to the 2025 Ohio individual return.
