NYS Form IT-201

Hello,

I am using Pro Series **bleep** in the NYS software I use. On the NYS IT-201 Resident Tax return, all info entered is fine and calculations are right, however when I go to print the return, pages 2, 3, and 4 often come out with parts of the text missing. The figures on the right side appear, but the left side description categories are only partly printed, and not readable. Sometimes when I print them a second time, they come out ok, but I usually resort to doing Print Preview for those forms and print them from there individually, where it works most of the time. It's a bit of an inconvenience, and I have to look over every return, as I can't give the clients copies of the state return that are missing letters and impossible to read. I have tried attaching my laptop to 2 different printers, thinking it may have been a printing issue, but the same thing happens on both of them, so I'm resigned to think it's a software problem. Has anyone else experienced this? Thanks for your time.