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ljr
Level 9
April 1, 2026
Question

NYS error and efile fail due to update - to many characters on billing screen

  • April 1, 2026
  • 3 replies
  • 26 views

What did you people do? You can't even figure out that you input to many characters on a line and it is making it all fail. Every return done before today that was waiting for signature and that I filed failed. I have time to fix your new error??????

3 replies

Level 2
April 1, 2026

I'M EXPERIENCING THE SAME ISSUE TODAY. ALL MY FORM 1040 RETURN ARE BEING REJECTED WITH THE ERROR CODE r0000-900-01 WHILE MY 1120 AND 1120 S RETURNS ARE TRANSMITTING SUCCESSFULLY. everything WAS WORKING FINE EARLIER IN THE SEASON, AND THIS STARED TODAY. IT SEEMS LIKE A SYTEMEN WIDE ISSUE

Moderator
April 1, 2026

Hi @ljr and @kareniadieguez  We'd like to take a closer look at what's going on for both of you. 

 

For this type of issue, the best next step is to connect with ProSeries Support directly. They are be able to remote take a look and get it reported if need be.

ljr
ljrAuthor
Level 9
April 2, 2026

I hope so since I just spent the last 30 minutes trying to fix the error on over 75 returns and efiling them now. Every return done and out for signature before yesterday that comes back will now have to be fixed if it is a NY return. 

 

Note: It doesn't show up as a red error either 

 

Level 5
April 2, 2026

Yep some horrible programmers and even worse support. This season has been the worst I've seen in over twenty years.

lbones
Level 6
April 2, 2026

Same issue.  Having to submit returns one at a time.  Time consuming at the end of the filing season.