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Q
quillocarmen1941
Level 1
March 25, 2023
Question

not able to open ProSeries for 2022

  • March 25, 2023
  • 2 replies
  • 31 views

I been trying for several hours to open ProSeries 2022 and it does not open. 2021 I can open without any problem. It all happen when I try to increase my balance

 

This topic has been closed for replies.

2 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
March 25, 2023

From the Windows programs menu, try Repair Updates, if that doesnt work, then you'll have to call Support.

 

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
I
Intuit_Ramky
Level 4
March 26, 2023

Could you please send the logs by following below steps:

Go to => C:\ProWin22\32bit\logs\ zip entire folder to a file and send it ito ProSeries_Engineering@intuit.com.

Note: Also try closing QuickBooks if opened while opening ProSeries 2022.

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