NJ 1040 P2 boxes under Paid Preparer that says nothing but are pink

Forum|Forum|2 years ago
March 21, 2024
4 replies
12 views

Just curious if anyone else is showing an error under the Paid Preparer's Use Only at the bottom of the page of NJ 1040 page 2. There are two boxes that say absolutely nothing and I'm suppose to check one. The error states... Form New Jersey homeowner on Oct 1 boxes must be entered. The boxes have no information with them as to what you would be checking. I called customer support and I shared my screen and she said she thinks it's a glitch. I can override the error check as she suggested, however I it just doesn't make sense to me. there.

ProSeries Professional

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Best answer by Intuit_TonyL

This issue has been corrected. Please make sure your program is up to date.

Just-Lisa-Now-

Intuit Community Champion

@1569 this rode in on todays update, Ive seen people in the Facebook group asking about it too!

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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MonicaGAuthor

Level 4

Thanks for letting me know. I asked if she could escalate the issue and she said she would. I figure I will wait and see if another update comes out in time to correct it. Thank you!

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LisaPap

Level 3

I am having the same problem - I really don't want to just check a box randomly and have a problem later. ProSeries/Intuit please escalate this problem and resolve it!!! I have only had it happen with one return and spent way too much of my time comparing it to other returns to see if I could figure out why it is happening with this one - and also to figure out if I should randomly check the box on the right or the left, if I am to go in that direction.

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MonicaGAuthor

Level 4

Proseries isn't going to read our blog and fix it. When I called yesterday they picked up right away. She said I was the only one to report it. So if by chance you can call, you will make two people and maybe then they will see it as a problem. I'm currently waiting to file because I don't want to check a box and not have any idea what either box means. I just did an update and it was not fixed with that update. I was just told to remove the error check and put it through but I'm not comfortable with that unless I have no other choice but I'm not checking a box either. Please consider calling them. Thanks! I may call again beginning of next week.

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LisaPap

Level 3

Okay, thanks for letting me know that, I will call as well, not sure when - will try to do it soon. Way behind this year, too many tech issues to deal with!