Solved
My Tax Analysis won't print with the 2025 tax returns. Worked other years just fine.
Any help would be great!
I tried it and it did not work for me. BUT thanks so much for trying! Any other ideas? I really love that client tax analysis.
I plugged it into google and AI gave me this:
Here are the specific troubleshooting steps based on common user issues:
1. Fix "Tax Analysis" Printing Issues (Double Copies/Not Printing)
- Check Print Options: Users have reported that the Tax Analysis may print in duplicate or fail to appear. Go to File > Print Options and ensure that the "Tax Analysis" checkmark is appropriately set for your desired output.
- "Stop Working" on Print: If ProSeries stops working when trying to print the tax analysis, this is a known error, often resolved by updating to the latest version or running the repair tool.
2. General Troubleshooting for Non-Functional Features
- Use ProSeries Tool Hub: Download and run the ProSeries Tool Hub to fix common, broken, or unresponsive features.
- Repair Updates: If the tax analysis, planner, or other features are not working, navigate to the Windows Start Menu, locate the ProSeries folder for the tax year, and select Tools - Repair Update.
- Update Prior Year Programs: If you are experiencing issues with 2021 or prior years, it may be due to a Windows 11 update conflict. Ensure you have the latest updates, or check the Intuit Community for specific patches.
3. If Tax Planner is Producing Incorrect Data
- Check Input: If the Tax Planner is showing $0 or incorrect figures, verify that the correct tax year is selected at the top of the column.
- Capital Gains/Dividends: Note that the Tax Planner may handle complex capital gains differently, which might appear as a failure but is actually tax-law specific.
4. If Data is Corrupt (File Won't Open/Save)
- Use the Repair Tool: Run the Corruption Repair Utility in ProSeries 2020 or newer to fix damaged files.
- Save As: If a file will not save, use File > Save As to create a new, uncorrupted version of the file.
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