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Level 2
April 14, 2024
Question

My client changed her cell phone number and now is unable to sign into intuit to see her return.

My client changed her cell phone number and now is unable to sign into intuit to see her return.

 

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3 replies

Skylane
Intuit Community Champion
April 14, 2024

Try sending new invite and/or try password reset… otherwise call cust service

If at first you don’t succeed…..find a workaround
LyndaAuthor
Level 2
April 14, 2024

Thanks, we have tried both of those things. Next is customer service. I was hoping not to have to do that right now.

Level 7
April 14, 2024

@Lynda  Please have them call customer service for support with this issue. Thank you!