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Level 2
April 14, 2024
Question

My client changed her cell phone number and now is unable to sign into intuit to see her return.

  • April 14, 2024
  • 1 reply
  • 5 views

My client changed her cell phone number and now is unable to sign into intuit to see her return.

 

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1 reply

Skylane
Intuit Community Champion
April 14, 2024

Try sending new invite and/or try password reset… otherwise call cust service

If at first you don’t succeed…..find a workaround
LyndaAuthor
Level 2
April 14, 2024

Thanks, we have tried both of those things. Next is customer service. I was hoping not to have to do that right now.

Level 7
April 14, 2024

@Lynda  Please have them call customer service for support with this issue. Thank you!