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IRonMaN
Level 15
April 17, 2026
Question

It's nice to be appreciated by Intuit

  • April 17, 2026
  • 5 replies
  • 14 views

After 25 or so years with ProSeries, it's nice to be recognized for all of those years with Intuit ----- or not.  I received an e-mail from Intuit this morning (evidently trying to grease the chutes for the renewal process) and this is what they tell me?

 

You've completed your first tax season with ProSeries

 

What a season it was—long days, detailed returns, and moments when your clients needed clear, steady guidance.

And through it all, you delivered. You showed up, worked through the challenges, and helped your clients move forward with confidence.

As you close out your first year with us, take a moment to recognize what you’ve accomplished.

5 replies

IRonMaN
IRonMaNAuthor
Level 15
April 17, 2026

It just dawned on me that they might have looked at my age and assumed I was senile and I might think it was my first year ------ who knows.

Slava Ukraini!
Level 5
April 17, 2026

It ain’t the same Proseries! Also have been using for 20 or so years.

beyond disappointing.

Skylane
Intuit Community Champion
April 17, 2026

@IRonMaN  Maybe because you’ve been getting the ‘new user discount’ all these years and they’re finally putting you in the queue for standard pricing…. +40%

If at first you don’t succeed…..find a workaround
BobKamman
Level 15
April 17, 2026

First year after you were expelled by the principal?

sjrcpa
Level 15
April 17, 2026

@BobKamman He has actually been expelled, at least once. Not this year though.

The more I know the more I don’t know.
Skylane
Intuit Community Champion
April 17, 2026

Expelled at least 3 times by my count

If at first you don’t succeed…..find a workaround
sjrcpa
Level 15
April 17, 2026

Congratulations Jeff for making it through your first year! 🤣

The more I know the more I don’t know.
IRonMaN
IRonMaNAuthor
Level 15
April 17, 2026

Maybe I should go with one and done 🤔 🤔

Slava Ukraini!
Camp1040
Level 10
April 17, 2026

Great Job! You have answered so many questions and helped so many other preparers and you have accomplished this all is your 1st year!  Well done...

BobKamman
Level 15
April 17, 2026

You forget how you signed up for a new account to get the Introductory Offer, using IronDog's name.  

IRonMaN
IRonMaNAuthor
Level 15
April 17, 2026

Shhh.   Nobody is supposed to know about that.

Slava Ukraini!
Taxprohere
Level 7
April 17, 2026

As you close out your first year with us

Does this mean PS assumes we turn off our phones, cancel our email, shut off the lights and lock the door?  If only!