Is there a problem printing to SmartVault

Forum|Forum|6 days ago
August 10, 2026
4 replies
41 views

My Pro Series sofwtare is not printing to SmartVault

ProSeries Professional

Level 15

Apparently. Not working in Lacerte either. https://accountants.intuit.com/community/lacerte-product-discussions-2/lacerte-is-not-printing-to-smartvault-96534

The more I know the more I don’t know.

Kathi_at_Intuit

Moderator

Hi @TurtleDave thanks for asking about ProSeries not printing to SmartVault. We checked, and did see that there was an issue with printing to SmartVault in the Hosted environment, but this has since been resolved. Could you tell us if you are using the Hosted environment and if so, is it working now?

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T

TurtleDaveAuthor

Level 2

Yes I operate in the hosted environment.

I was unable to get on the Hosted Envirinoment for over 30 minutes.

Finally this morning I was able to login to the hosted environment

and print to SmartVault.

I can’t wait for the next technical malfunction I have to deal with caused by

Rightworks.

This is exactly why I do not like working in the hosted environment.

I lost almost a full day of billable time.

David [removed by moderator]

Kathi_at_Intuit

Moderator

Hi @TurtleDave thanks for getting back to us so quickly and for confirming that you’re working in the Hosted environment. We’re glad to hear you were ultimately able to log in and print to SmartVault this morning.

We appreciate you sharing your experience and feedback with us. We’ve given the concerns regarding the Hosted environment to the appropriate team.

Thanks again for the update!

Kathi

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