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Level 2
March 14, 2023
Solved

Is anyone having trouble with the account data field being to small to enter the account number for direct deposit?

  • March 14, 2023
  • 2 replies
  • 21 views

Recently, my client's bank has started using 13-digit account numbers.  The number will not fit in the direct deposit account data field.  I can only put part of it, which will not allow him to receive a direct deposit of his refund.

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Best answer by dkh

I'm using Professional not Basic.... I can enter 17 digits for the account number. 

You're not accidentally entering the acct number on the routing number line ?

 

2 replies

dkh
dkhAnswer
Level 15
March 14, 2023

I'm using Professional not Basic.... I can enter 17 digits for the account number. 

You're not accidentally entering the acct number on the routing number line ?

 

1040HelpAuthor
Level 2
March 14, 2023

Yes, I was using the wrong data field.  Thanks. 

dkh
Level 15
March 14, 2023

You're welcome.     We all have moments like that.   

Just-Lisa-Now-
Intuit Community Champion
March 14, 2023

13 digit account numbers fill in fine for me, do you mean routing number?  Routing numbers will always be 9 digits, make sure youve using the routing on a check, not a deposit slip.

Your post indicates youre using Basic, Ive entered a 15 digit acct here, no problems

 

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