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J
JorgeM
Level 1
February 14, 2026
Question

Is anyone having problems printing out the first page of a client letter? The printing on the first page runs off the right edge of the paper and gets cut-off.

  • February 14, 2026
  • 1 reply
  • 6 views
It started a few days ago in Pro-Series 25 but I just noticed that it happens in 24 and 23 as well. Is anyone else having this problem?

1 reply

L
LGColeman
Level 2
February 14, 2026

Yes!! I just posted an answer on a different thread reporting the same problem.

https://accountants.intuit.com/community/proseries-tax-discussions/discussion/re-printing-letters-right-margin/01/347372/highlight/true#M179972

Basically, open the underlying .RTF file located in the ProWin25/common folder and change the paper size to Letter. Restart ProSeries & the letters worked for me after that.

Hope this helps.

 

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