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Level 2
March 8, 2024
Question

IRS IS REJECTING EFILE OF CURRENT YEAR IDENTIY PIN FOR PAST YEAR RETURN BEING FILED THIS YEAR? HAVE TRIED TO INPUT PAST YEARS PIN AS WELL - REJECTED AS WELL ?

  • March 8, 2024
  • 4 replies
  • 22 views
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4 replies

Taxprohere
Level 7
March 8, 2024

Have you verified with client that it's correct?  Waste of time to try previous year's PIN.

 

Level 6
October 24, 2025

Yes, had them send me the printout.  They don't even recall getting an IPN for 2023 so I've only used the IPN they just obtained online.  They sent me a printout so I know it's correct.

dascpa
Level 11
March 8, 2024

Have your clients check this out - there have been IPIN problems in the past.

https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin

 

Intuit Community Champion
March 8, 2024

Paper file

Level 3
October 16, 2025

where do I mail a paper return if the original was rejected because of incorrect fre pin #

abctax55
Level 15
October 16, 2025

@cpn 

I suggest checking the IRS website for the correct address for mailing:

1) it depends on the state 

2) it may have changed recently (the addresses for payments changed mid-summer.

HumanKind... Be Both
Just-Lisa-Now-
Intuit Community Champion
March 8, 2024

You need to use the IPPIN that was issued to the client in Jan 2024 on ANY returns that are EFiled in 2024..if youre trying to use the IPPIN that was issued in 2023, youre too late to use that, you need the most current one.

If youve double checked that the client is giving you the most recent one and theres no other people on the return that have IPPIns, you may be stuck filing by paper.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 6
October 16, 2025

I have the same issue.  THey just got a new IPIN for 2024 taxes.  Tried for 2023 that kept rejecting stating they needed an IPIN.  Curious there has been scams because the spouse getting the reject doesn't recall ever getting or asking for an IPIN.

Just-Lisa-Now-
Intuit Community Champion
October 16, 2025

IPPINs are issued for a calendar year, ANY return filed in that calendar year uses that same IPPIN.

The client  should log into their IRS online account and retrieve the PIN, Ive heard theres even a new button to Opt-Out of the IPPIN program.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪