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Level 3
January 6, 2025
Solved

Iowa individual 3rd party authorization not working

  • January 6, 2025
  • 2 replies
  • 7 views

I just talked with the state of Iowa and even though both the Y/N box in Part IV - Other Information was checked yes AND the Third Party Disclosure Designee section under Step 9 was completed; the state of Iowa does not show that they can speak with me as an authorized designee.

PLEASE fix this issue BEFORE 2024 tax returns are submitted.

This topic has been closed for replies.
Best answer by sltanner1963

I just spent 40 minutes on the phone with support. Try putting the dashes in your SSN in the Iowa 3rd party designee info section. XXX-XX-XXXX instead of XXXXXXXXX. Incredibly that worked. Who does that these days. I hope this helps.

2 replies

Level 2
February 10, 2025

2/10/25 it is still not accepting a blank (it says optional) or the official 3rd party designee number I just received from Iowa. Is this being addressed?

Level 2
February 10, 2025

I just spent 40 minutes on the phone with support. Try putting the dashes in your SSN in the Iowa 3rd party designee info section. XXX-XX-XXXX instead of XXXXXXXXX. Incredibly that worked. Who does that these days. I hope this helps.