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A
amyc
Level 3
February 11, 2024
Question

Intuit Link With ProSeries NOT WORKING

  • February 11, 2024
  • 2 replies
  • 19 views

Anyone else experiencing the Intuit Link Invite through ProSeries is NOT WORKING?

      This topic has been closed for replies.

      2 replies

      L
      LB56
      Level 4
      February 19, 2024

      We've had several clients with issues with the Link. One person I was just speaking with has repeatedly been sent an invite, uninvited, re-invited, etc. and it still keeps telling him that he "needs to get an invite" so I give up. Anyone else having this issue? It's extremely frustrating for me and for the client.

      B
      bmcniel
      Level 2
      February 19, 2024

      i'm experiencing this, hoping support responds with a resolution.  there is no way to chat or call support from what I can find.

      I
      Intuit_Ramky
      Level 4
      February 20, 2024

      @bmcniel Could you confirm if this is happening for transferred clients from previous tax year or new tax return client?

      J
      jah77
      Level 2
      February 20, 2024

      I am having this problem for the 2nd time in 1 week.  You are telling me that I can

      not efile my returns because I am not up to date with my information.  This is taking my time getting everything straightened out.

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