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ljh1
Level 2
February 19, 2025
Question

Intuit Link

  • February 19, 2025
  • 1 reply
  • 6 views

I have a client who I am trying to invite to link.  I have had the client use a different browser, clear cookies and browsing data, and I have also deleted her from the files and recreated her file.

The client keeps getting a message that they need to be invited.  My screen says the invite has been accepted.

This topic has been closed for replies.

1 reply

L
ljh1Author
Level 2
February 25, 2025

Has there been any update to the question of using link for a client?

A
Anonymous
February 27, 2025

Hi @ljh1 
Sometimes a user is signed in with a different ID than the one you have for them. Have you tried this article How to Un-invite a Client in Intuit Link, to re-send the invite. Let me know if that works or not and I can do some additional research. 

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