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dascpa
Level 11
July 11, 2024
Question

Intuit Layoffs in the News

  • July 11, 2024
  • 3 replies
  • 14 views

"Tax preparation and financial software company Intuit announced an AI-focused reorganization plan Wednesday that includes laying off about 10% of its workforce.

The company behind QuickBooks and TurboTax said it was laying off 1,800 employees, but that it expects to hire at least that many in fiscal 2025 as it accelerates its focus on incorporating artificial intelligence into its products and services."

... Intuit shares fell 3.6% in morning trading to $626.29 per share.

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3 replies

IRonMaN
Level 15
July 11, 2024

I think a lot of folks that have called support would say that support has been staffed with artificial instead of real intelligence for years.  As a side note, Jim is not having a good morning.

Slava Ukraini!
PATAX
Level 12
July 11, 2024

I thought that when a company announces layoffs that the stock price usually increases because of anticipated increased net profits. But this went the other way. Hmm.

Level 15
July 11, 2024

@dascpa wrote:

as it accelerates its focus on incorporating artificial intelligence into its products and services."


 

I wonder how much Intuit is going to raise their prices for that.

Rather than being on "hold" for an hour to contact Customer Support, we'll have the privilege of talking to a computer instead.  After arguing with the computer for an hour, it may finally realize it can't help us so it will say "please hold for a customer representative ...".

Jim-from-Ohio
Intuit Community Champion
July 11, 2024

intuit always has bounced back

PATAX
Level 12
July 11, 2024

@Jim-from-Ohio But what if there is a pinhole in that basketball? A pinhole caused by new IRS direct file?