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Level 2
December 7, 2022
Question

install Proseries 2022

  • December 7, 2022
  • 1 reply
  • 13 views

I need help to install the program for 2022 not 2019.

Please can you help with this,

Thank You.

Armand [removed]

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1 reply

Just-Lisa-Now-
Intuit Community Champion
December 7, 2022

Is 2019 the only year shown in your Dashboard as available to download?   

Were you a Proseries customer for the 2021 tax year?  You should be able to open 2021 and use the Download Next Year Product option under HELP on the top menu bar.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
sjrcpa
Level 15
December 7, 2022
The more I know the more I don’t know.
Just-Lisa-Now-
Intuit Community Champion
December 7, 2022

Ahh, ok.  Wish people would post a complete description of what they need help with.    

 

That appears to be related to Windows itself  

@wea28- What version of Windows are you using?  Make sure your OS meets the requirements for running the program.  You need 64bit Win 10 at the minimum.  

https://proconnect.intuit.com/support/en-us/help-article/product-system-requirements/system-requirements-proseries-fixed-asset-manager/L33ipWfgx_US_en_US?uid=lbe6ir9k

Please go into Windows Updates and be sure you've downloaded and installed all available updates.  You may need to restart your computer several times after updating Windows to make sure everything installed completely.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪