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T
TKP
Level 2
April 8, 2025
Question

Information Worksheet will not populate completely

  • April 8, 2025
  • 1 reply
  • 4 views

When filling out the client's information worksheet, a portion of the form is blank. The form only populates up to Part X down to the foreign tax credit. It will not populate Part XI or Part XII . Any suggestions?

This topic has been closed for replies.

1 reply

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
April 8, 2025

This is a display/font scaling issue that you need to adjust in your Windows system

ProSeries menu options truncated, cut-off, or screen appears distorted

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
T
TKPAuthor
Level 2
April 8, 2025

I tried this - but does not fix my issue. It's weird. The bottom of the Information worksheet just doesn't continue after Part X foreign income question. 🤔 🤔

T
TKPAuthor
Level 2
April 8, 2025

I also tried the next suggested steps to "Adjust icon properties", but still no luck.

I'm frustrated because I would like to use the PY/NonRes State dialogue in Part XI, but it's just not there.

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