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Level 2
July 25, 2023
Question

Info worksheet shows an error with banking information. Client is not electing to have fund electronically withdrawn. How do I get rid of the error?

  • July 25, 2023
  • 1 reply
  • 21 views
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1 reply

Just-Lisa-Now-
Intuit Community Champion
July 25, 2023

You must have something related to E payment checked somewhere...did they Efile an extension with payment? or do you have the boxes checked for Estimated payments to be direct debited?  Run through REVIEW does anything show up in the diagnostics?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 2
July 25, 2023

I am only getting the problem with the State return and the software is including the voucher to go with the payment.  I ran diagnostics and nothing showed up except on the client efile authorization stating that the client elected to have automatic withdrawal. 

Just-Lisa-Now-
Intuit Community Champion
July 25, 2023

which state?  maybe someone familiar with that state has some ideas?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪