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Level 2
March 19, 2023
Question

in pro series basic. - the screen of e-file clients has gone completely blank and no one at Intuit has and idea of how to fix it

  • March 19, 2023
  • 3 replies
  • 8 views

My screen showing  efile clients when completely blank except for the numbers I

was on the phone with Intuit for over 2 hours and they could not resolve the issue.

Has anyone else experienced a problem list this?

This topic has been closed for replies.

3 replies

IRonMaN
Level 15
March 19, 2023

I assume that you resorted to step 1 in computer issues and rebooted your computer?

Slava Ukraini!
seatackleAuthor
Level 2
March 19, 2023

YES.  ANY OTHER IDEAS

Level 7
March 20, 2023

Yes. Go get drunk on fireball. Things will look alot better then.

Level 7
March 20, 2023

I had something similar happen to me while suffering headaches. I went to thehead doctor and he said my brain was completely blank.

Level 3
March 21, 2023

@seatackle Can you share logs? You will find the option under Help->Send Logs