Illinois EIC not calculating correctly when its more than 3 children and parent has an ITIN. It completely eliminates the credit and it shouldn't. Will it be fixed?

Forum|Forum|2 years ago
February 22, 2024
2 replies
10 views

No text available

ProSeries Professional

This topic has been closed for replies.

F

Frustrated-in-IL

Level 8

I suggest you call customer service to get an answer.

M

mariceladAuthor

Level 2

I called last week Thursday and was on the phone for 3 hours trying to explain. They called me back on Friday, on the phone for 4 hours and still has not been resolved

F

Frustrated-in-IL

Level 8

Well, your experience with customer service is unfortunately a too often occurence. But at least you brought it to them and hopefully someone will fix it prior to April 15th. Which, of course, doesn't help you finish the return now.

So my advice is, to paraphrase the very wise and knowledgeable Skylane, to try and find a workaround.

G

garman22

Intuit Community Champion

Illinois goes off of federal amount. How are you expecting EIC based off of more than 3 children?

F

Frustrated-in-IL

Level 8

I understood the facts to be the new, Illinois Expanded EITC is not calculating properly under the fact set given with an ITIN. Which wouldn't surprise me since it is new and like a lot of things around here, initially programmed incorrectly.

Sign up

Login with SSO

Let's get you signed in

Login with SSO