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A
adedamola
Level 1
November 22, 2025
Question

I want to open a client return and it says it is locked by another user when there is no other user

  • November 22, 2025
  • 1 reply
  • 14 views
No text available

1 reply

T
TaxGuyBill
Level 15
November 22, 2025

Oftentimes, rebooting the computer will fix it.

But it could be your anti-virus or other things doing it.  See link below.

https://accountants.intuit.com/support/en-us/help-article/save-data-file/file-currently-locked-another-user-error-opening/L4kuPRrDV_US_en_US

 

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