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C
contax00
Level 2
March 28, 2023
Question

I prepared a tax return yesterday and today all the data is missing. Where did it go?

  • March 28, 2023
  • 2 replies
  • 14 views
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2 replies

dkh
dkh
Level 15
March 28, 2023

Did you accidentally forget to save the return ?   

    C
    contax00Author
    Level 2
    March 28, 2023

    I went in and out of the return several times on Sunday and each time the info was there. I have auto save on.  It’s a prior client that I have prepared taxes for over 20 years. This year I entered all the data, I saved the return. Today the data from Sunday has all disappeared.  

    dkh
    dkh
    Level 15
    March 28, 2023

    Any chance you have a backup you can restore from ?

    Was the file saved in a different drive or under different name ?       

     

      T
      taxes96786
      Level 8
      March 30, 2023

      Have you tried rebooting the computer then running homebase maintenance?

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