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Cindyrae
Level 1
October 15, 2025
Question

I/O Error 113 support after computer upgrade and reinstall

  • October 15, 2025
  • 2 replies
  • 15 views

I recently had my computer upgraded, have reinstalled ProSeries prior years 2022 and 2023.  After logging into ProSeries, I get I/O Error 113 and message to contact proseries.com/support. I worked with an agent a few days ago to use Proseries Tool Hub, but that has not corrected my problem. Any suggestions?

2 replies

George4Tacks
George4Tacks
Level 15
October 15, 2025

Talk to the person that did your upgrade? Could be a drive issue. 

Answers are easy. Questions are hard!
Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
October 15, 2025

Assuming this isnt installed on a virtual drive of some flavor, I "think" Ive seen this happen with an anti-virus conflict.....I would uninstall PS completely, restart the computer, then disable the anti virus and try a clean reinstall of PS

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