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srinuadepu
Level 1
December 22, 2023
Question

I have newly updated email and mobile number in intuit account for 2023, but when I installed 2019 proseries with new credentials it is not working, please confirm on this

  • December 22, 2023
  • 2 replies
  • 14 views

I have newly updated email and mobile number in intuit account for 2023, but when I installed 2019 proseries with new credentials it is not working, please confirm on this

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2 replies

Jim-from-Ohio
Jim-from-OhioIntuit Community Champion
Intuit Community Champion
December 22, 2023

What if you click on > Tools > License Products

    IRonMaN
    IRonMaN
    Level 15
    December 22, 2023

    Please confirm what "not working" means.  You can't open the software or some other problem?

    Slava Ukraini!
      George4Tacks
      George4Tacks
      Level 15
      December 23, 2023

      I'll bet the proverbial shiny some kind of coin that it is "Unable to Validate ...."

      https://accountants.intuit.com/support/en-us/help-article/login-password/unable-validate-online-credentials-error-signing/L5vEQlub2_US_en_US?uid=lqhad5d4

      Answers are easy. Questions are hard!
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