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T
taxmanbrian
Level 4
February 12, 2022
Question

I am unable to print E-file Acknowledgements and Product Logs. I am able to print Returns though. Any suggestions?

  • February 12, 2022
  • 2 replies
  • 18 views

When I convert and transmit an E-filed return, I am unable to print the acknowledgement.  I am also unable to print Product Update logs as well.  I am able to print the tax returns.  Any thoughts or suggestions.  I tested my 2020 version and have no issues.

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2 replies

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
February 12, 2022
Does it act like its sending to the printer but nothing ever happens? I just tested the procuts updates log and didnt have any issues printing it.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
T
taxmanbrianAuthor
Level 4
February 12, 2022

Exactly-but what is strange is that I am able to print my forms, invoice and standard client letter. Last couple of days, there have been several updates. I tested the print function for that and it didn’t print either. 

shf1957
shf1957
Level 6
March 8, 2023

I  just started having this same issue!    I think it's one of Intuits updates.. I am not sure.. but I need help!

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