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BillyDee
Level 1
December 12, 2024
Question

I am getting an error stating no common files

  • December 12, 2024
  • 2 replies
  • 13 views

I have installed my 2024 ProSeries program but when I launch the program I get a error message

 

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2 replies

IRonMaN
IRonMaN
Level 15
December 12, 2024

You can see if anything here helps:

https://accountants.intuit.com/support/en-us/help-article/system-responses/unable-locate-common-files-folder-error-accessing/L1bxKu0xT_US_en_US?uid=m4lwpoo2

Slava Ukraini!
    I
    isham
    Level 3
    December 13, 2024

    @BillyDee Can you send us the application logs? You can do so by clicking the option under Help->Send Logs . 

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