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sawas25
Level 4
June 24, 2023
Question

HRESULT: 0x800AC472 when pritning 2022 Client Presentations

  • June 24, 2023
  • 1 reply
  • 23 views

Hi all,

Anyone else getting this error when they try to print the client presentations? Just popped up out of no where. Thanks!

This topic has been closed for replies.

1 reply

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
June 24, 2023

I know the Client Presentation uses Microsoft Excel.  When I google that error, I see this:

Microsoft Corporation problems with Excel Error 0X800Ac472 most often stem from a corrupt or missing Microsoft Excel file. Downloading and replacing your Microsoft Corporation file can fix the problem in most cases.

So it appears youve got something in your Microsoft Excel application that's creating the issue.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    S
    sawas25Author
    Level 4
    June 26, 2023

    Thanks Lifesave Lisa! Back up and running smoothly now. Yes, was something with the Excel and all appears to be ok. It had me login to Excel but have never done that in 15+ or so years using ProSeries or had to. 

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